Shipping policy

🎁 Free shipping on all orders！
    (All Clorosea products are developed from scratch, ensuring originality, quality, and attention to every detail.)

📦 Delivery Time = Processing Time + Shipping Time

• Normal Orders: 6–8 business days processing + 5–8 business days shipping
• Custom Orders: 10–20 business days processing + 5–8 business days shipping
• Rush Orders: 4 business days processing + 2-5 business days shipping
• Note: Couriers may not deliver on weekends. International shipments can sometimes experience delays in customs clearance.

📮 Shipping Method:
We primarily ship via USPS for U.S. orders. For other regions, we may use different carriers depending on location.
A tracking number will be provided once your order is shipped.

Customs Duties and Clearance Liability Statement: Import duties, taxes, and related procedures are determined by the customs policies of the destination country. To ensure smooth customs clearance, please submit the required documents promptly if necessary (please contact service@clorosea.com if needed).

If customs clearance is delayed due to your failure to cooperate promptly, you will be responsible for all resulting customs fines, logistics demurrage fees, and other additional costs.

If your refusal to cooperate with customs clearance results in the package being detained or returned by customs, you will also be responsible for all return shipping costs and related losses (including but not limited to round-trip shipping costs, customs duties, and handling fees).