Split Shank Heart Cut Emerald Engagement Ring

Emerald is a classic green gemstone known for its rich color and elegant beauty. As the May birthstone, it symbolizes love, renewal, and growth, making it a meaningful choice for timeless jewelry and special gifts.

At Clorosea, we are committed to creating a jewelry shopping experience that feels thoughtful, secure, and enjoyable from start to finish. We offer complimentary insured shipping to give you added peace of mind, with shipment tracking and signature confirmation upon delivery.Our insured shipping helps protect your order against loss, damage, or theft while in transit. In the rare case that an issue occurs, we will do our best to locate and recover the package. If the package cannot be recovered, we will provide a replacement of equal quality.
We also offer a simple 30-day return policy for eligible orders, making the return process smooth and convenient for our customers. To begin a return, please contact our Customer Support team, and we will guide you through each step of the process.

Your Clorosea jewelry is backed by a Lifetime Warranty against manufacturing defects in materials and craftsmanship. We also offer lifetime complimentary prong inspections and ultrasonic cleaning to help maintain its beauty.

Please note that normal wear, accidental damage, improper use, unauthorized repairs, and center stone loss are not covered. See our full Warranty Policy for details.

We believe that every piece of jewelry is more than just an accessory—it represents meaningful moments and carries deep emotional value. Proper care is essential to preserve its beauty and longevity.

In this guide, you’ll find practical tips for caring for different gemstones and metal types, including how to clean, store, and wear your jewelry to maintain its brilliance over time.

1. Do’s and Don’ts When Wearing Your Jewelry

Do’s

• Use a Jewelry Polishing Cloth Regularly: Gently clean your jewelry with a specialized polishing cloth to maintain shine and reduce tarnish.
• Store Jewelry Properly: Keep your pieces in a cool, dry place. Store them separately in soft pouches or a lined jewelry box to prevent scratches and tangling.
• Put Jewelry on Last: Always wear your jewelry after applying makeup, perfume, hairspray, or lotions, as these products may cause dullness or damage.
• Remove Jewelry Before Activities: Take off your jewelry before swimming, exercising, or doing household chores to avoid chemical exposure and physical damage.
• Check for Loose Stones and Settings: Inspect your jewelry regularly. Addressing small issues early can help prevent loss or further damage.
  

Don’ts

• Avoid Wearing Jewelry During Physical Activities: Remove jewelry when working out, playing sports, or doing strenuous tasks to prevent damage or injury.
• Avoid Abrasive Cleaners: Do not use harsh chemicals or abrasive materials, as they can scratch or damage the surface.
• Avoid Extreme Temperatures: Exposure to extreme heat or cold can affect both metals and gemstones. Store jewelry in a stable environment.
• Avoid Wearing Jewelry While Sleeping: Sleeping with jewelry may cause bending, tangling, or unnecessary wear.
• Don’t Skip Professional Cleaning: While regular at-home care is important, professional cleaning helps maintain your jewelry in optimal condition.
  

2. How to Clean Your Jewelry

1) Solid Gold Jewelry(Most metal jewelry can be cleaned using a simple soap-and-water method）

• Mix a few drops of mild dish soap with warm water
• Soak the jewelry for 5–10 minutes
• Gently clean with a soft-bristle toothbrush, especially in detailed areas
• Rinse with lukewarm water and dry with a soft cloth

2) Gold-Plated Jewelry(Gold-plated pieces require extra care to protect the thin gold layer}

• Avoid Abrasive Tools: Do not use hard or rough materials that may wear away the plating 
• Use Minimal Moisture: Do not soak. Instead, lightly dampen a cotton swab with mild soapy water and gently clean
• Rinse and Dry Immediately: Rinse quickly with cool water and pat dry with a soft, lint-free cloth. Avoid rubbing
  Special Care for Certain Gemstones

3. Gemstones such as opal, moonstone, moss agate, and black rutilated quartz require extra care:

• Clean gently using a soft cloth and mild soapy water
• Store separately from harder stones to prevent scratches
• Avoid heat, harsh chemicals, sudden temperature changes, and ultrasonic cleaners

Opals, in particular, are sensitive to temperature and humidity changes: Store in a cool, stable environment. Keep slightly moist occasionally to prevent drying and cracking. Avoid contact with perfumes, cleaning products, and hairsprays

4. How to Store Your Jewelry

• Store Separately: Keep each piece in its own pouch or compartment to prevent scratches and tangling
• Keep Away from Moisture: Store in a cool, dry place away from sunlight and humidity
• Avoid Wooden Boxes: Unless specially treated, wood may release acids that can tarnish metal
• Use Anti-Tarnish Protection: For silver jewelry, place anti-tarnish strips or cloths in your storage box

CUSTOMIZATION：All of our pieces are customizable. Contact us with your creative ideas!

WARRANTY INFO：We stand behind the craftsmanship and durability of our items and offer a lifetime warranty on all eligible pieces. For more information, please refer to our Warranty Policy.

SHIPPING & DELIVERY：We offer worldwide shipping (free of charge). Once production is complete, your order is expected to arrive within 5–8 business days.

RETURN & REFUNDS：We offer 30-day exchanges & refunds. For more information, please refer to our Exchange & Refund Policy.